At DevLaunch, client satisfaction is our priority. We are committed to delivering high-quality software solutions and services. This Refund Policy explains the conditions under which refunds may be granted.
Refunds may be considered in the following situations:
If services have not yet been initiated after payment.
If the delivered project does not match the agreed-upon scope as outlined in the signed contract or proposal.
If there is a critical failure in service delivery caused solely by DevLaunch.
Refunds will not be provided in the following cases:
Change of mind after project commencement.
Delays caused by incomplete or inaccurate information provided by the client.
Services already delivered, partially completed projects, or time spent on research and development.
Third-party expenses (e.g., hosting, licensing, tools, or integrations) purchased on behalf of the client.
All refund requests must be submitted in writing to contact@devlaunch.pro.
Requests should include the project details, payment proof, and reason for the refund.
Our team will review the request within 7–10 business days and notify you of the outcome.
Approved refunds will be issued through the original method of payment within 10–15 business days of approval.
DevLaunch reserves the right to update or modify this Refund Policy at any time. Updates will be posted on our website with a revised “Effective Date.”
For questions or refund requests, please contact us:
📧 Email: contact@devlaunch.pro
📞 Phone: +1 (281) 899-8347
📍 USA Address: 212 N 2nd Street, Ste 100, Richmond, KY 40475, United States
📍 UK Address: DEVELOPMENT LAUNCH LTD(16713056) 53, St. Margarets Road, Edgware, England, HA8 9UT,UK
👉 By using our services, you agree to this Refund Policy.